Nov 26 2009

Does E-Bay support Mac browsers…?

Category: Boffinry, Marketingadmin @ 9:44 am

E-Bay logo, ? Safari logo: crossed out.

Here’s an interesting one.

Stephe’s wife was recently having some trouble completing an order on E-Bay.  She went through all the possibilities, and jumped through their hoops, and eventually got into an email discussion with the support staff at E-Bay. This was their response:

> Thank you for writing to eBay’s Customer Support. My name is Grace and I
> appreciate the opportunity to assist you with your concern.
>
> I’ve investigated the situation for you, and the problem you are
> experiencing is due to a browser issue.
>
> In this case, I suggest that you try to use either Firefox or Internet
> Explorer as your browser since they are the ones supported by our
> system.

> Warm regards,
>
> Grace A.
> eBay Customer Support Team

She was using Safari at the time, on her Mac. Now, why wouldn’t E-Bay support that part of the user base?

Personally, at Komosion we support IE6 and up, Firefox 2.0 and up, and Safari 2.0 and up.

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